Privacy Policy

Last Updated: January 1, 2025

This Privacy Policy describes how Iosota, LLC ("Iosota," "we," "us," or "our") collects, uses, stores, and protects your personal information when you visit our website at https://www.iosota.sbs (the "Site") or engage our professional services. By accessing the Site or using our services, you agree to the practices described in this policy.

1. Information We Collect

We collect information that you provide directly to us, information we obtain automatically when you use the Site, and information from third-party sources as described below.

1.1 Information You Provide

When you contact us, request a consultation, or otherwise interact with our services, you may provide:

• Contact information, including your name, email address, phone number, and company name.
• Professional details, such as your job title, industry, and project requirements.
• Communications you send us, including messages submitted through our contact form or via email.
• Payment and billing information, if you engage our paid services.

1.2 Automatically Collected Information

When you visit the Site, we and our service providers may automatically collect certain information using cookies, web beacons, and similar technologies, including:

• Device information, such as your IP address, browser type, operating system, and device identifiers.
• Usage information, such as pages visited, time spent on the Site, referring URLs, and clickstream data.
• Location information, such as general geographic location derived from your IP address.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To respond to your inquiries, provide requested services, and manage our client relationships.
• Communication: To send you updates, newsletters, and marketing communications where permitted by law.
• Site Improvement: To analyze usage trends, diagnose technical issues, and improve the functionality and user experience of our Site.
• Security: To detect, prevent, and address fraud, unauthorized access, and other security risks.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area, we process your personal data based on one or more of the following legal grounds:

• Your consent, which you may withdraw at any time.
• The necessity to perform a contract with you or take steps at your request before entering into a contract.
• Our legitimate interests, provided they do not override your fundamental rights and freedoms.
• Compliance with a legal obligation to which we are subject.

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who perform functions on our behalf, such as hosting, analytics, and customer relationship management.
• Professional Advisors: Accountants, auditors, lawyers, and insurers in the course of their professional services.
• Legal Authorities: When required by law, subpoena, or court order, or to protect our rights, property, or safety.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Site, remember your preferences, and analyze traffic. You can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of the Site.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

7. Data Security

We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information.
• Restrict or object to certain processing activities.
• Request data portability.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with a supervisory authority.

To exercise these rights, please contact us using the details provided at the end of this policy.

9. Children's Privacy

The Site is not intended for children under the age of 16, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

10. International Transfers

Iosota, LLC is based in the United States. If you access the Site from outside the United States, your information may be transferred to, stored, and processed in the United States or other jurisdictions where our service providers operate.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Last Updated" date. Your continued use of the Site after such changes constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Iosota, LLC
1630 30TH St Ste A482
Boulder, CO 80301
United States
Email: support@iosota.sbs
Phone: +1 (606) 446-5833